RETURN POLICY (Hopefully This Is Not Needed)

If You Are Unhappy With Our Products, We Will Be Happy To Refund Your Money, However Product must be in original carton and unopened.

PLEASE NOTE: If you order on-line or over the phone and we have already shipped out the merchandise the customer is responsible for the shipping that is cost to ship out and the return shipping of the product, we will waive the restocking fee. However you will be responsible for the credit card fee of 5% for return fees from the credit card companies. You will receive credit once the product is returned to our warehouse.

WE DO NOT ACCEPT BACK USED MERCHANDISE!!

If Your Product Is Missing A Part Or A Part Is Defective, We Will Replace That Part, We Will Only Ship That Part UPS/FedEx Ground. If You Would Like To Have Your Product Shipped Express, There Will Be A Charge For That.

Refunds will not be given until merchandise is received and inspected by our warehouse.

If You Are Calling Because Of A Damage To Your Package During Shipping, You Must Note It On The Freight Bill.

Please Check Out Our Shipping policy.

How To Return A Product:

1. Please Call Our Office For A Return Authorization Number. Return Authorization Is Required:

When Calling For A Return Authorization, Ask to Speak To Customer Service. Please Write Down The RA Number. Please Write This Information On The Copy Of Your Receipt. (Proof Of Purchase Is Required).

There Will Be A Restocking Fee Of 25% On All Purchases Returned Within 30 Days From The Date Received.

NO REFUNDS AFTER 30 DAYS.

2. Customer Is Responsible For Return Shipping Costs: Discounted Labels Are Available For A Small Fee. Ask Customer Service When Calling. Return Authorization Is Required:

PLEASE NOTE:

SPECIAL RETURNS FOR THE WATER TRAMPOLINES & ACCESSORIES:

We will only accept Water trampolines back in our facility within the 30 days of purchase. We do NOT accept water trampolines after they have been used or jumped on. Standard return policy applies if within the proceeding guidelines.